Online Purchasing Definition And Meaning

Many retailers in Malaysia that had arrange online purchasing platforms during the Covid-19 pandemic, need to enhance on the standard of their online offerings. The COVID-19 pandemic has endlessly changed online purchasing behaviours, according to a survey of about 3,700 consumers in 9 emerging and developed economies. About 60-65% of metropolis centre residents prefer to buy online for items, cosmetics, clothes and footwear together with essential items (grocery & toiletries), based on a survey by CBRE India.

By creating a powerful emotional connection with customers and offering a customized product assortment, retailers can enhance customer …